September 22, 2009

Discover Ranks Tops In Detecting Identity Fraud

Independent Research Firm Evaluates 25 Largest Credit Card Issuers

RIVERWOODS, Ill.--(BUSINESS WIRE)--Sep. 22, 2009-- Discover ranks best in identity fraud detection among the top 25 U.S. credit card issuers in Javelin Strategy & Research’s yearly assessment of identity safety in the credit card industry.

In addition to the top rating on detection, Discover came in second overall on the fifth annual Card Issuers’ Identity Safety Scorecard by Javelin, a leading independent provider of financial services research and analysis. The scorecard also rates issuers on identity fraud resolution and prevention.

“Discover makes a constant effort to anticipate, create and deploy methods of protecting the identities of our cardmembers,” said Carlos Minetti, executive vice president of cardmember services and consumer banking. “Effective fraud detection is important in preventing customer disruption, as well as helping authorities track down criminals in the act. Our cardmembers and merchants depend on us for protection; it’s a responsibility we don’t take lightly and an effort that demands continuous vigilance and improvement.”

Discover has ranked among the top-scoring issuers since Javelin began the Identity Safety Scorecard five years ago.

Researchers score issuers on more than 40 criteria across the prevention, detection and resolution spectrum, including the establishment of various forms of authentication, transaction alerts and 24/7 account suspension and customer service.

Available security features for Discover cardmembers include:

  • $0 fraud liability
  • Secure online account numbers for Internet transactions
  • Dedicated customer service specialists
  • E-mail alerts
  • Credits score monitoring
  • Paperless statements
  • Fraud prevention education tips

Go to for more information.

About Discover

Discover Financial Services (NYSE: DFS) is a leading credit card issuer and electronic payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company operates the Discover card, America's cash rewards pioneer, and offers student and personal loans, as well as savings products such as certificates of deposit and money market accounts. Its payments businesses consist of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 185 countries and territories. For more information, visit

Source: Discover Financial Services

Jon Drummond
Discover Financial Services