Training Initiative and Employee Learning Culture Recognized by
Leading Magazine for Enterprise Learning
RIVERWOODS, Ill.--(BUSINESS WIRE)--Aug. 16, 2012--
Discover
Financial Services is a winner of the Learning!
100 Award by Elearning!
Magazine, which recognizes organizations for extraordinary learning,
culture, innovation or collaboration that drives performance. Discover
was recognized for its flagship skills assessment program which helps
evaluate new employees in its call centers.
The program supports workers-in-training to perform as if they were
current employees already staffing the call centers. This program is
used by Discover to ensure that customers are offered a premier level of
customer service.
Discover ranked 19 out of 60 corporate enterprise honorees in the
Learning! 100. The Learning! 100 awards are comprised of 60 corporate
and 40 public sector organizations from all industries and a variety of
organization sizes ranging from five to 1.6 million employees.
“We pride ourselves on creating an excellent environment where
professional growth is both encouraged and facilitated,” said Mary
Oleksiuk, senior vice president and chief human resources officer for
Discover. “Discover
has a team of first-class employees who create a culture of always
putting the customer first. Without them we could not be recognized as a
leader in the financial services industry today.”
The Learning! 100 Award program has a research-based approach. Nominees
were evaluated across three criteria: Best-in-Class Learning &
Development assessment, Learning Culture index and overall
organizational performance.
About Discover
Discover Financial Services (NYSE: DFS) is a direct banking and payment
services company with one of the most recognized brands in U.S.
financial services. Since its inception in 1986, the company has become
one of the largest card issuers in the United States. The company
operates the Discover
card, America's cash rewards pioneer, and offers home loans, private
student loans, personal loans, online savings accounts, certificates of
deposit and money market accounts through its direct
banking business. Its payment
businesses consist of Discover
Network, with millions of merchant and cash access locations; PULSE,
one of the nation's leading ATM/debit networks; and Diners
Club International, a global payments network with acceptance in
more than 185 countries and territories. For more information, visit www.discoverfinancial.com.
Source: Discover Financial Services
Discover
Robert Weiss, 224-405-6304
robertweiss@discover.com