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Discover’S Salt Lake City Customer Care Center Recognized As A Top Place To Work

November 18, 2014

SALT LAKE CITY--(BUSINESS WIRE)--Nov. 18, 2014-- Discover is pleased to announce that it has been selected by The Salt Lake Tribune as one of The Wasatch Front Top Workplaces. Discover’s Salt Lake City customer care center joins the list of other reputable companies highly valued by their employees in the Wasatch Front area.

The award recognition process is based on employee feedback, via an employee survey facilitated by WorkplaceDynamics, LLP, a leading research firm on organizational health and employee engagement. The survey evaluates a company’s ‘organizational health.’

“We are committed to creating a positive and encouraging work environment for our fantastic employees. We believe this to be foundational to us providing a differentiated and engaging experience for our valued customers,” said Clint Morley, Vice President at Discover's Customer Care Center in Lake Park. “Discover remains dedicated to creating a workplace culture of collaboration, inclusion and respect. We strive to meet our cardmembers’ needs and deliver a positive customer experience by making sure our employees have the support, resources and training they need at all times.”

Discover’s Salt Lake City customer care center, which employs about 3,500 local workers, has received additional industry and local recognitions as a top employer in the region, including:

  • Listed among Best Financial Services Institutions To Work For Right Now – 2014 by Glassdoor.com
  • Brand Keys ranked Discover #1 in Customer Loyalty 18 years in a row
  • Ranked among Utah Best of State 2009 in Financial Services category

WorkplaceDynamics conducts regional Top Workplaces programs with 40 major publishing partners across the United States. For more information about the Top Workplaces lists and WorkplaceDynamics, please visit www.topworkplaces.com and www.workplacedynamics.com.

About Discover

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America’s cash rewards pioneer, and offers home loans, private student loans, personal loans, home equity loans, checking and savings accounts, certificates of deposit and money market accounts through its direct banking business. It operates the Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation’s leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories. For more information, visit www.discover.com/company.

Source: Discover Financial Services

Discover Financial Services
Susan J. Diaz de Leon, 224-405-5344
susandiazdeleon@discover.com