New Safeguard Works Like an On/Off Switch to Help Cardmembers Who
Have Misplaced Their Cards Stop New Credit Card Purchases in Person or
Online
RIVERWOODS, Ill.--(BUSINESS WIRE)--Apr. 15, 2015--
Starting today, Discover cardmembers no longer need to worry if they
misplace their credit cards thanks to the new Freeze ItSM
feature that acts like an on/off switch to stop new purchases on their
accounts, from a mobile device, online or over the phone. Just as
easily, the account can be turned back on at the cardmember’s discretion.
Discover is the only major credit card issuer to provide this free
feature on mobile and online. If cardmembers believe their credit cards
are permanently lost or stolen, they can call Discover and receive a new
card and account number.
“We’re giving our cardmembers a fast and simple security feature that
gives them more control over their accounts and more peace of mind if a
card goes missing,” said Julie Loeger, senior vice president of
marketing. “The Freeze It feature adds another layer of protection to
Discover’s continued efforts to increase cardmember security and help
prevent fraud.”
Main features of Freeze It:
-
Provides an on/off switch for new purchases, cash advances and balance
transfers on a card
-
Can be easily activated from a mobile device, online or by calling
1-800-DISCOVER
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Sends alerts to cardmembers if a transaction is declined while their
accounts are frozen
-
Allows some account activity to continue such as bills marked as
recurring by the merchants, returns, rewards redemptions, etc.
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Does not apply to Discover business cards
Freeze It joins a wide arsenal of security features for Discover
cardmembers, including 24/7 monitoring of every Discover card purchase
for every customer, new chip technology that makes it extremely
difficult for fraudsters to counterfeit a Discover card, available email
and text alerts when a purchase is made over a cardmember-selected
threshold and our $0 Fraud Liability Guarantee so cardmembers never have
to worry about being responsible for unauthorized purchases on their
Discover cards.
View the Freeze It commercial here: https://www.youtube.com/watch?v=Z0ZNAHZlkMY
About Discover
Discover Financial Services (NYSE: DFS) is a direct banking and payment
services company with one of the most recognized brands in U.S.
financial services. Since its inception in 1986, the company has become
one of the largest card issuers in the United States. The company issues
the Discover card, America's cash rewards pioneer, and offers private
student loans, personal loans, home loans, checking and savings
accounts, certificates of deposit and money market accounts through its
direct banking business. It operates the Discover Network, with millions
of merchant and cash access locations; PULSE, one of the nation's
leading ATM/debit networks; and Diners Club International, a global
payments network with acceptance in more than 185 countries and
territories. For more information, visit www.discover.com/company.
Source: Discover
Discover
Abbe Kalina, 224-405-5175
abbekalina@discover.com