Company Wins CIO 100 Award for New Student Loans Digital Experience
RIVERWOODS, Ill.--(BUSINESS WIRE)--
Discover Financial Services was selected by International Data Group’s CIO
as a recipient of the 2016 CIO 100. The 29th annual award
program recognizes organizations around the world that exemplify the
highest level of operational and strategic excellence in information
technology (IT).
Discover was honored for the work in the Discover Student Loans (DSL)
business and their technology improvements to deliver personalized
customer applications that meet the unique needs of millennials. All
major DSL digital experiences were redesigned to make it easier to start
and complete applications on mobile devices. The application process and
online account center were improved, giving customers the ability to
access information, apply for a loan and manage their accounts 24/7 from
virtually any device.
“Discover was able to create a better and more streamlined experience
for our student loan applicants and customers through responsive,
mobile-optimized functionality,” said Glenn Schneider, executive vice
president and chief information officer at Discover, who recently gave a
presentation on Discover’s winning project at the CIO 100 Symposium
event. “We focused on the idea of one size does not fit all and
developed a personalized online account center with real-time dashboard
variations based on individual customer needs.”
"Delivering innovation and business value are top priorities for CIOs
everywhere, and our CIO 100 awards program celebrates the leading IT
organizations that excel at both," said Maryfran Johnson, Editor in
Chief of CIO Events. "Our 2016 winners are raising the bar even higher
this year with their outstanding work in digital transformation,
customer focus and IT-business collaboration."
About the CIO 100 Awards:
Recipients of this year's CIO 100 Award were selected through a
three-step process. First, companies filled out an online application
form detailing their innovative IT and business initiatives. Next, a
team of external judges (many of them former CIOs) reviewed the
applications in depth, looking for leading-edge IT practices and
measurable results. Finally, CIO editors reviewed the judges'
recommendations and selected the final 100.
Coverage of the 2016 CIO 100 Awards is available online at CIO.com and
was published in the June/July issue of CIO's digital magazine.
About Discover
Discover Financial Services (NYSE: DFS) is a direct banking and payment
services company with one of the most recognized brands in U.S.
financial services. Since its inception in 1986, the company has become
one of the largest card issuers in the United States. The company issues
the Discover card, America's cash rewards pioneer, and offers private
student loans, personal loans, home equity loans, checking and savings
accounts and certificates of deposit through its direct banking
business. It operates the Discover Network, with millions of merchant
and cash access locations; PULSE, one of the nation's leading ATM/debit
networks; and Diners Club International, a global payments network with
acceptance in more than 185 countries and territories. For more
information, visit www.discover.com/company.
About CIO
CIO is the premier content and community resource for information
technology executives and leaders thriving and prospering in this
fast-paced era of IT transformation in the enterprise. The award-winning
CIO portfolio—CIO.com, CIO executive programs, CIO Strategic Marketing
Services, CIO Forum on LinkedIn, CIO Executive Council and CIO primary
research—provides business technology leaders with analysis and insight
on information technology trends and a keen understanding of IT’s role
in achieving business goals. Additionally, CIO provides opportunities
for IT solution providers to reach this executive IT audience. The CIO
Executive Council is a professional organization of CIOs created to
serve as an unbiased and trusted peer advisory group. CIO is published
by IDG Enterprise, a subsidiary of International Data Group (IDG), the
world’s leading media, events, and research company. Company information
is available at http://www.idgenterprise.com/.
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View source version on businesswire.com: http://www.businesswire.com/news/home/20160901005160/en/
Source: Discover Financial Services