Nov. 8, 2016

The Delaware News Journal Names Discover a 2016 Top Workplace

NEW CASTLE, Del.--(BUSINESS WIRE)-- Discover Bank and the company’s call center in Delaware have been recognized as a 2016 Top Workplace by The News Journal. This marks the seventh year in a row that Discover Bank has been selected as a top place to work along with 60 other local companies and organizations.

“Being open with our employees and collaborating together to make sure everyone is engaged is part of the culture in Delaware. Employee growth and satisfaction is always top of mind which is representative of our ranking on the Top Workplace list,” said Jim Roszkowski, president of Discover Bank. “We make sure that we take care of our employees from providing the necessary tools for professional development and promoting a healthy work life balance.”

The Top Workplaces list is based on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a research firm that specializes in organizational health and workplace improvement. Several aspects of workplace culture were measured, including alignment, execution, and connection.

“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits,” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together. Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace.”

Discover’s Greenwood retail branch and New Castle office has 1,400 employees mainly in bank operations and customer care. The New Castle location features a number of amenities for employees onsite, including a fitness center, health clinic and nurse practitioner, walking path and café.

For more information about the Top Workplaces lists and WorkplaceDynamics, please visit and

For more information about Discover, please visit

About Discover

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America’s cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts, and certificates of deposit through its direct banking business. It operates the Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation’s leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories. For more information, visit

About WorkplaceDynamics, LLC

Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health. WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.

Source: Discover Financial Services

Discover Financial Services

Susan J. Villalobos



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