August 10, 2017

Discover Receives 2017 Top Workplaces Award from Columbus CEO Magazine

NEW ALBANY, Ohio--(BUSINESS WIRE)-- For the fifth consecutive year, Discover received a Top Workplaces honor by Columbus CEO Magazine. The 2017 list identifies companies in the Columbus area with exemplary work environments, as rated by their employees.

“Discover’s dedication to our employees matches our commitment to our customers. We believe our employees and the customer service we provide are one of our greatest strengths,” said Keith Carroll, Discover’s vice president of operations in New Albany. “We will continue to cultivate an engaging environment that encourages employees to have both successful business results and balance their lives outside of work.”

The Top Workplaces list is based on the results of an employee feedback survey administered by WorkplaceDynamics, LLC, a research firm that specializes in organizational health and workplace improvement. Discover employees emphasized the company’s appreciation of their work and its focus on a healthy work-life balance.

“The Top Workplaces award is not a popularity contest. And oftentimes, people assume it’s all about fancy perks and benefits,” says Doug Claffey, CEO of WorkplaceDynamics. “But to be a Top Workplace, organizations must meet our strict standards for organizational health. And who better to ask about work life than the people who live the culture every day—the employees. Time and time again, our research has proven that what’s most important to them is a strong belief in where the organization is headed, how it’s going to get there, and the feeling that everyone is in it together. Without this sense of connection, an organization doesn’t have a shot at being named a Top Workplace.”

Discover employees can take advantage of benefits such as tuition reimbursement, maternity and paternity leave, and many professional development opportunities. They also begin their career with 20 to 25 paid time off days that are prorated depending on their start date. The New Albany Customer Care Center features a number of amenities for employees onsite, including a fitness center, health clinic, walking path, masseuse and cafe.

The 2017 Top Workplaces in Columbus list is also posted to the website at

For more information about Discover’s New Albany Customer Care Center and its open positions, please visit

About WorkplaceDynamics, LLC

Headquartered in Exton, PA, WorkplaceDynamics specializes in employee feedback surveys and workplace improvement. This year alone, more than two million employees in over 6,000 organizations will participate in the Top Workplaces™ campaign—a program it conducts in partnership with more than 40 prestigious media partners across the United States. Workplace Dynamics also provides consulting services to improve employee engagement and organizational health. WorkplaceDynamics is a founding B Corporation member, a coalition of organizations that are leading a global movement to redefine success in business by offering a positive vision of a better way to do business.

About Discover

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America’s cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts, and certificates of deposit through its direct banking business. It operates the Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation’s leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories. For more information, visit

Source: Discover Financial Services

Susan J. Villalobos

Discover Financial Services




Abbe Kalina

Discover Financial Services